FAQ | BIS CX

❓ How do I start advertising?

Register, top up your balance, and create a campaign. After automatic moderation, your campaign will start showing in publisher bots.

❓ What ad formats are supported?

Text messages with buttons, banners (images). Video and native ads coming soon.

❓ How do I know if my campaign is effective?

In the Analytics section, you see impressions, clicks, CTR, spend, and trends. You can also download detailed reports.

❓ How does a publisher get an API key?

After registering a bot in your dashboard, the key is generated automatically. Copy and use it to send stats.

❓ How often should I send stats?

We recommend every 5–10 minutes. Less frequent updates are allowed but real-time data requires at least once per hour.

❓ What is the platform fee?

We charge 10% of the advertiser's budget. Publishers pay no fee — you receive 90% of the bid.

❓ How do publishers receive payouts?

Payouts are processed monthly. Currently, payouts are made manually upon request to support. Automated mass payouts via Rapyd are under development.

❓ Is my data secure?

We use HTTPS, JWT tokens, password hashing. API access is key-protected.

❓ My campaign is not active. What to do?

Check remaining budget, dates, and whether you paused it manually. If all seems fine, contact support.

💳 How to top up balance if automatic payment is unavailable?

Manual method via sole proprietor bank details in Georgia is temporarily available:

After the transfer, send the receipt to support@bis.cx or Telegram @bis_cx_support. The balance will be topped up manually within 24 hours.

🪙 Cryptocurrency (USDT / USDC)

Contact us on Telegram: @bis_cx_support — we'll provide a wallet address (TRC20 / ERC20).

Frequently Asked Questions